Archive for August, 2008

The boss - creating a winning team

Thursday, August 14th, 2008

by John Buchanan

As an individual achiever, one who the boss turns to for results, why should I become part of a team? I am the best player on the team, so why reduce my impact on the game to satisfy this notion of team?

These are questions that Michael Jordan faced when Phil Jackson began coaching the Chicago bulls in the 90’s. Jackson wanted Jordan to include other players in his play making for the benefit of the bulls, and ultimately for Michael Jordan’s benefit.

Phil Jackson discusses this process of moving a high achiever like Jordan to, “we” over “I”, in his book, ‘sacred hoops – secrets of a hardwood warrior’.

It is a concept that is very much a part of my coaching philosophy. Within the Australian cricket team, we have, and have had, some high achievers in our sport such as Shane Warne, Glenn McGrath, Steve Waugh, Mark Waugh, Ricky Ponting, Adam Gilchrest, Matthew Hayden to name but a few.

Each of these players is highly talented. They are highly motivated to perform. Almost without fail when they walk onto a cricket field, they create some new statistic, record or write a new page of history in the game.

What may not be understood about cricket is that, at any one time, there are eleven individuals wanting to deliver their peculiar brand of skill for a final result – a team win.

Consequently, one of the primary roles of the coach is to combine this group of very skilled individuals into a powerful, and if possible invincible, unit. Like Michael Jordan, Sir Donald Bradman was a ‘god’ to his peers. And similarly, irrespective of his supreme performances, he was unable to ensure his cricket team won by himself.

I believe in the power of ‘team’. I see the ‘team’ as a family, all of whom have a need to express their individuality, while at the same time respecting all other members around them.

In order to build and maintain this ‘family’ approach, a coach or CEO or manager or team leader can only do so if such an approach is a central tenant of their coaching philosophy. In this way, key team values such as honesty, accountability, hard work ethic, innovation; organisational culture drivers like traditions, celebrations, leaders within the group; communication systems such as formal and informal feedback, meetings, performance appraisals – all will contribute to enhancing the unity of purpose and direction of the group.

Should individuals choose not to accept, or accept conditionally that the team is greater than the individual, then that individual is answerable for their actions to the ‘code’ of the group. Within the Australian cricket team, there is a ‘spirit of cricket’ code to which all members have agreed recently.

I am certainly not advocating every workplace should adopt similar practices, engineered by a ‘coach’ who must possess a similar team philosophy, over championing individual achievement only. I am suggesting though, that should an organisation believe teamwork will enhance organisational outcomes, then it must employ a coach, a leader whose philosophy is family or team based.

Having now watched India throughout the test series and the past two one day internationals, it has become obvious that they have made much larger strides in this area of team management than I believe we have given them credit.

Such changes in a culture or ethos within a team can be pretty exciting times but also quite confusing for individuals and at worst potentially divisive. Well it seems from an outsider looking in, there is a real excitement about what has been begun over these last couple of series. If India wish to continue the progress they have made in this area, it is critical that they retain the main architects of such reform and not seek to move too quickly before the foundations are properly set.

John Buchanan is the former coach of the Australian Cricket Team. He is in demand as a speaker, corporate coach and sports coach. John Buchanan is available to share his philosophy for success expanding the benefits well beyond the cricket team and into any area. www.buchanancoaching.com

Creativity - exercise your brain

Tuesday, August 12th, 2008

by Gary Bertwistle

While we can be congratulated for our efforts to cultivate a healthy body, many of us neglect our mental fitness. Here are five simple strategies that you can use to achieve optimal fitness for your brain.

For ultimate health, mental fitness is just as important as physical fitness because mental fitness contributes to our over all emotional wellbeing. And as such, we should assess our emotional health regularly, and try to consider the particular demands or stresses we may be facing and identify how they are affecting our daily lives.

We need to recognise that we are allowed to take a break from our worries, concerns, work and relationships. We must recognise that setting aside even a short time every day to improve our mental fitness will reap significant benefits in terms of feeling rejuvenated and more confident. We’ll work more productively, smarter and feel more balanced and calm.

Society is only beginning to understand the value of the imagination and mental fitness, even though it is fundamental to so many parts of our life and contributes enormously to the quality of how we live on a day to day basis.

It is also important to realise that the better you can create and/or problem solve, the more rewards you are likely to gain. These rewards can come in not only the satisfaction of finding a new way to approach something, but also financially.

Consider this – if you work for yourself then the better you can problem solve for your customers or clients, the more money you’ll make. Anyone who does business with your company effectively has a problem, and they’ve come to you because they believe that you can fix it better, quicker or cheaper than your competitors. What they’re really buying from you is your problem solving ability. The better you are, the more business you’ll get, and the more money you’ll make.

If you work within a company, the better you can problem solve for your management, the more rewards you are likely to receive in terms of bonuses, wages, rewards and incentives. Your management employs you to solve problems for them, so the better you are at it, the more they’ll want to keep you around and the more they’ll want to reward you. If you are not problem solving any better than the person sitting next to you, then why should they employ you? They employ you because you can problem solve better than the next person.

Having said this, creativity, imagination and problem solving are a learned process and you can learn to get better at it. So while you’re working out in the gym, think about your mental fitness, and how much time or resources you’re putting towards getting better at your creative thinking and the ability to create options for yourself and the organization you work with.

Creativity is not something that some people are born with. Its something that everybody has, but like everything, if its not used, you lose it. The brain is the only organ that the more its used the better it gets. Next time you’re at Fitness First working out your body, set yourself a plan to make your brain creatively fit.

Top 5 Tips for a Fitter Brain

1. Ask more questions. Even when you know the answer to something, ask the question.
2. Stimulate your Mind. Get outdoors, read, listen to some new music, go to the supermarket, explore a new street, walk or catch a train, talk to a stranger, see a movie, grab a good book.
3. Exercise your brain with new creative activities. Paint, draw, do poetry, write a story, do a crossword, watch a quiz show.
4. Relax. Spend some quiet time relaxing, contemplating and writing things down as they come to you. Meditating is an excellent way to stimulate your creative mind.
5. Break your habits. Do something different each day. Go to work a different way, do something different at lunch, read a different magazine, go to a movie you wouldn’t normally see, go to the theatre, take up a new exercise, or take a day off. Breaking habits is very important for breaking routine.

Gary speaks to audiences around the world about unlocking their thinking, imagination and ideas in the areas of performance, problem solving, innovation, marketing, strategy, creativity and learning. He is the author of The keys to Creativity and Who Stole my Mojo.

Recharge your relationships

Sunday, August 10th, 2008

by Dr Tim Sharp

Satisfying and fulfilling relationships are sought after by the vast majority of people. So why does it seem so difficult sometimes to achieve this? Research tells us that happiness depends to some extent on having good quality relationships, yet divorce rates are rising and the average number and duration of marriages is falling.

Whether you believe that your current relationship is particularly unfulfilling or generally pretty good, you can always improve its quality by making some (often small) changes. There is an extensive body of research investigating the factors that contribute to satisfying relationships, as well as what factors make a relationship more likely to fail. The following list of suggestions incorporates beliefs, skills and concepts that have been taken from that research. Whilst they are written with intimate relationships in mind, many of the strategies can also be applied to friendships and family relationships.

1. Long-term, mutually fulfilling relationships don’t happen easily or without effort. Many of our beliefs about relationships and romance have elements of movie or fairytale ideas such as being “soul mates”. Sometimes we look at relationships of people around us and they seem near perfect, and we might think, “they’re lucky to be so happy and so close”. Fulfilling relationships have little to do with luck and more to do with a willingness to make the relationship a priority and to make a focused effort.

2. A relationship starts with yourself. Ensure you are satisfied with who you are as an individual, and with other aspects of your life (eg: work). A relationship is more likely to be successful if it consists of two complete individuals, compared to relationships in which one partner is relying on the relationship to make themselves “whole”.

3. Communicate. There is no doubt that effective communication is a key to maintaining a satisfying relationship. Try to keep calm when discussing issues with your partner, don’t forget to listen (communication is two-way!) and be specific in describing your feelings or needs. Don’t assume your partner knows how you feel, why you feel that way, or what you need at any given time - they are not mind readers!! For more information see our tip sheet, “Effective Communicating”.

4. Be respectful and constructive in your disagreements. This is a hard one, but the research says couples who can see their partner’s perspective during arguments have considerably fewer disagreements and the disagreements are shorter. Ensure you agree on what you are actually arguing about, and understand that it is not you against each other: it is both of you against the problem.

5. Compromise. Whilst it’s important to be assertive in a relationship and make your needs clear, it’s also essential that both partners compromise in some areas. With two individuals with different histories and personalities, we should expect differences in opinions and preferences. Try to respect those differences and even appreciate them! Compromise is therefore essential for a good relationship.

6. Be unselfish. Unfortunately it can be easy to focus exclusively on how a relationship is making you fulfilled and happy, and what you think your partner should be doing to facilitate this. But the happiest of relationships involve both partners striving to ensure the happiness and wellbeing of the other one. Make it routine to go out of your way to do something for your partner’s sake that won’t necessarily directly benefit you.

7. Openly show your love and appreciation. Happy couples tend to show their happiness with each other more openly than dissatisfied couples. Don’t assume your partner knows you love/respect/appreciate them just because you may have been together a long time. Tell them as often as you can, particularly in relation to specific things (eg: “I really appreciate that you always do the washing up without me having to ask”).

8. Don’t be afraid to say, “I’m sorry” and “thank you”. These two simple phrases can significantly reduce arguments and shorten the length of post-argument “hangovers”. Even if you think that your partner “should” do a certain task/chore, saying thank you is still appreciated and provides reinforcement so your partner is more likely to do it again (and feel happy about it).

9. Don’t compare your relationship with other relationships. This is a common mistake, yet it is rarely helpful. Each relationship is different, and other relationships can often seem more ideal than they really are, which just leaves you feeling dissatisfied with your own relationship.

10. Be patient and understanding with your partner, and focus on each other’s strengths more than on faults. Of course, no one is perfect, but this can be easy to forget sometimes when we have expectations of our partner! Try to actively focus on your partner’s positive qualities and strengths (eg: list two things each day that you appreciate in your partner), rather than on their faults or how you want them to change. Do this for a few days and you will appreciate the benefits

11. Find a happy medium by spending some time together and some time alone. Of course quality time together as a couple is important in maintaining a satisfying relationship, but most people also require time to themselves. Find activities that you enjoy doing together, but don’t necessarily force your preferences on your partner when it may be much more enjoyable for you to engage in some activities alone or with another friend.

12. Don’t wait to start making the changes that you feel will improve the quality of your relationship: seize the day!! How often do you put things off until later when you think you will have more time/energy/motivation? If you know the direction in which you want to head, start today and make small changes and small efforts each day. This will help you achieve the fulfilling relationship that you are seeking. For further information see our tip sheet, “Goal Setting”.

Dr. Sharp is one of Australia’s leaders in the exciting new science of positive psychology and happiness. In short, he is one of this country’s leading Executive Coaches, a highly qualified consultant on matters relating to human behaviour and psychology (particularly the application of positive psychology principles within organisations and teams) and a sought after public/corporate speaker. For more information please email info@thehappinessinstitute or visit The Happiness Institute

Creating a wellness connection

Thursday, August 7th, 2008

by Fiona Cosgrove

Many of us would like to change something in our wellness. Whether it be improvements in fitness, eating habits, weight control, stress management or other health behaviours, we know WHAT to do. But we don’t do it. We struggle with the HOW.

In today’s society we are inundated with facts on what is good for us. What we should do, what we shouldn’t do (says who?). Learning how to change our own behaviour is not easy. “Just do it” might be a good slogan for a large sportswear manufacturer but may not work for complex behaviour change. We know we want to lose weight; we know we need to eat less or make better choices, so what do we do? Go on a crash diet, deprive ourselves with an eating plan that leads to low energy, demoralization, rapid weight loss and equally rapid weight regain. And we fail again, which reinforces our lack of belief in our ability to take control of our weight.

Rewind back a bit. In fact a long way. Before we begin any drastic action, it is a great idea to create a vision of where we would like to be if we were at “our best”. If it is focused on losing weight, ask yourself what you would like to look like and feel like if you were lighter? And when you are lighter, what will it be like living your life in your new body? How will it affect people around you, what will you think about yourself, about others? What else could change if your weight were to change? Take some time to write the answer to these questions.

Next ask yourself what could get in the way of you losing weight? What are the challenges that come up and have defeated you in the past? What could you do to overcome these obstacles.? What strategies can you come up with to fall back on? Again, make this a detailed analysis.

The next part of creating your vision is to think about your strengths. We are incredibly bad at acknowledging what we are good at in life. Yet we all have hidden resources that we rely on in times of challenge. Think back to what else you have achieved in your life? What did it take to reach that goal? How could you use that quality, ability or talent to help you in this new endeavour?

This is the first step to building the strong foundation of your change process. You have identified the WHY - the deepest motivators that make you wish for change in this area of your wellness. Keep these motivators in mind constantly as they will sustain you along the way. A little preparation will go a long way so rather than rushing in with a higher possibility of failure, take time out and reflect on what you need to make the change that will last.

STEPS TO CHANGE:

1. Decide what you want to change
2. Ask yourself why you want this change?
3. What else could change if this did?
4. What will your life be like?
5. What could get in the way?
6. What are your strengths?
7. What have you succeeded in before?
8. What quality/talent did that take?
9. How can you use that to help you now?

Fiona Cosgrove has over 20 years experience in the wellness & fitness industry - owning and managing clubs in Australia and Asia, including No 1 Martin Place, NSW Fitness Centre of the Year, 2006. Fiona is the author of Coach Yourself to Wellness and she regularly runs corporate seminars and workshops in the areas of healthy lifestyle, motivation and wellness.

Drink up and recharge

Tuesday, August 5th, 2008

Energy and Water

by Tom Buckley

Energy is our currency to alertness and better performance, but what exactly is energy? Energy is defined as the body’s ability to perform work. Human energy is measured as Kilojoules (or kilocalories) and may be scientifically defined as the ability to raise the temperature of one litre of water by 1 degree. Another way to think of energy is the ability to “do”.

The human body is a mass of living cells suspended in a medium of water. Each of these cells requires energy to carry out (or do) their designated roles within the body. For example, the heart cells job is to beat and push oxygen to needy organs and the brain cells main job is to transmit impulses while awake and importantly while sleeping.

In order for cells to function optimally, a stable internal environment is required. This stable internal environment is known as homeostasis. Haemostatic balance is maintained by adequate ventilation and perfusion of blood to bodily organs that is partially related to our hydration status. The chain of reactions involving energy production and usage is known as energy metabolism. In order for energy metabolism and homeostasis to be maintained cells require a stable body temperature (around 37oC), adequate fuel (approximately 1 k/calories per Kg/hour under normal conditions) and adequate hydration (approximately 1-2 mls/kg/hour). All of these factors have been scientifically linked to better energy, health and wellbeing and cannot be ignored.

Keeping a balance between catabolism (breaking down molecules) and building up molecules (anabolism) is important in the pursuant of daily performance. Energy balance can be summarized as follows: Input + production = utilization and output. In other words, your output is directly related to your dietary intake and your ability to produce energy. This does not come naturally to most and we have to work at training our bodies to be able to maximally use the nutrition we consume to reach our maximal alertness and energy levels. Monitoring our daily energy levels and stepping on the scales regularly are simple ways to help keep a check on the input: output side of things. However, knowing how much fluid to take daily, something that is so dependent on not just your activity, but environmental factors such as the temperature not to mention individual requirements.

Here are a few simple tips to help you keep on top of fluids through out the day:
• Pay attention: thirst begins when the concentration of blood, an indicator of our state of hydration, rises by less than two percent. To prevent dehydration, do not ignore thirst – it’s your cue to “fluid up”. Also remember, feelings of thirst can be interpreted as feelings of hunger.
• Watch your urine colour: the darker the urine – the more likely it is that your heading towards dehydration. Also, notice how often you need to pass urine. In the absence of any medical conditions, once a day is very little where as ten times a day is a bit much.
• Don’t let hydration be accidental: be conscious about how much you drink. Left to chance – chances are your not drinking enough.
• Remember it doesn’t have to be water: fluid is fluid, whether it’s in soup, tea or soaked up in a rice dish, once it gets absorbed…its still fluid.

So drink up and recharge!

Tom Buckley a University lecturer and researcher in the field or Health Sciences whose doctoral studies focused on physiological responses to stress. Author of several peer reviewed publications and supporting author of Flip the Switch, his current research interests are in human factors related to performance and wellbeing

Dr. Tim Sharp talks about happiness

Sunday, August 3rd, 2008

by Dr. Tim Sharp

As the founder of The Happiness Institute, Dr. Happy is frequently asked about happiness. As such, we thought you might like to see some of the more common questions along with his responses.

Q: What is The Happiness Institute and what’s your role there?

A: The Happiness Institute was Australia’s first, and remains its only, organisation focused solely on promoting happiness in individuals, couples, families and organisations.

After working for more than a decade as a clinical psychologist I established The Happiness Institute in an attempt to promote the principles of positive psychology. Rather than helping people go from minus 10 (i.e. distress) to zero (i.e. normal), I wanted to spend more time helping people go from zero to positive 10 (real and meaningful happiness).

At The Happiness Institute we promote happiness through our coaching, courses and consulting activities by teaching the proven and effective strategies that have evolved from the exciting new field of positive psychology. This includes (among other things) teaching optimistic thinking skills, helping individuals and groups identify and utilise their core strengths, and encouraging as many as possible to build positive relationships.

My role is as founder and CHO (Chief Happiness Officer). My responsibilities primarily revolve around developing and delivering happiness programs, training others to deliver our programs and increasingly, consulting with organisations to enhance happiness and positivity within their teams and businesses. I also spend much of my time educating the public about happiness and positive psychology coaching, as well as writing and speaking.

Q: What exactly is “happiness”?

A: Happiness, for us here at The Happiness Institute, is a term that covers a range of positive emotions. Ultimately it means different things to different people an entirely subjective experience. For some, the experience of happiness is one of predominately “high arousal” feelings such as joy and excitement involves more “low arousal”, but equally important, emotions such as calm, contentment, peace and tranquility.

Ideally, we should all try to experience and enjoy all these different forms of positive emotions but the reality is that some people will tend more to the high arousal end of the spectrum (e.g. extroverts) while others (e.g. introverts) might be more likely to seek out low arousal forms of happiness.

It should also be noted, here, that at The Happiness Institute we don’t believe anyone will be 100% happy 100% of the time. True happiness involves recognising that as humans it’s perfectly normal to experience the full range of emotions including so called “negative” ones such as anger, sadness, anxiety and stress. They key, however, is responding to and managing these emotions so that they don’t unduly or excessively impact on functioning and that they don’t persist for too long. Where possible, it’s also important to try to learn from unpleasant and difficult circumstances as doing so can actually enhance happiness in the long term.

Q: What do people think will make them happy, as compared to what actually makes them happy?

A: One of the biggest mistakes many people make is to think they’ll find happiness in “external” things such as money and/or material possessions. Although these things aren’t “bad” we know from the research, and from our considerable experience in this area, that the positive feelings we get from “stuff” is only short lived, it’s only temporary and relatively superficial.

In contrast, what really contributes to real and meaningful happiness are variables such as good quality relationships, optimistic thinking, compassion for others, the ability to identify and utilise strengths and the practice of strategies such as appreciation and gratitude.

In fact, at The Happiness Institute we believe happiness is something you choose (see “The Happiness Institute’s CHOOSE philosophy psychology strategies”).

Q: How dependent is happiness on favourable events in one’s life? How dependent is happiness on a predisposition to be happy?

A: Partly and partly! Anyone experiencing significant negative (or traumatic) events will find it harder to be happy. At the same time, happiness depends less on what happens to us and more and how we think about (or interpret) what happens to and goes on around us.

There’s no doubt that happy people think about the world in a fundamentally different way thinking but it’s also realistic thinking. So even when bad things happen to happy people they think about events in a constructive and helpful way, looking for solutions rather than just focusing on problems.

As for a happiness predisposition our happiness is partly dependent on our genes. But the contribution of predisposing factors to happiness is only about 30-50% which means there’s at least 50-70% of our happiness that’s within our control!

As noted above, at The Happiness Institute we believe happiness is something
you “choose” and it’s the choices we make, every minute of every day that largely determine our happiness.

Q: What effect does the self-comparison between oneself and another have on happiness levels?

A: Comparing ourselves to others, as a general rule, is not very helpful especially if we compare ourselves to others who’re “better off” than we are on whatever we’re comparing. For instance, those people who compare themselves to others who’re wealthier tend to feel dissatisfied with what they have (i.e. unhappy). At the same time, however, those who compare themselves to others who’re lower on the socio-economic ladder tend to feel better.

Ultimately, however, I suggest we don’t compare ourselves at all as we all have different needs and there are different things that will make us happy so what works for someone else might not work for us!

Q: Does money make us happier?

A: The simple answer is that money does not lead to happiness, except where or when someone is living under extreme hardships such as living below the poverty line. If someone is struggling to eat, or if they don’t have a permanent place to sleep or live, then there’s no doubt that some money (and/or financial stability) will increase their happiness.

But above this point, increasing amounts of money have relatively little impact on happiness. This is not to say that money leads to unhappiness but that more happiness is more likely to come from other endeavours such as building positive relationships and finding purpose and meaning in life.

Q: Economically, we’re much better off than we once were. Do you think this has made us happier?

A: No! Across almost all of the “Western World” (and even in much of the “Developing World”) most countries have become more affluent over recent decades but NOT necessarily any happier. The reason for this is explained in my previous response.

One could easily then ask “Why are we not any happier?”

And my response would be along the lines of places! Too many people look for happiness in shopping malls whereas true happiness will more likely come to those who spend more time engaged in other, more meaningful endeavours others (i.e. their family and friends).

The same is true in the workplace, most employers focus excessively on the wrong things (such as pay and other “employment conditions”) whereas the research suggests that as long as basic conditions are “fair and reasonable”, focusing on other variables (such as enhancing positivity, teaching optimistic thinking, developing effective team work, helping people set clear goals and finding meaning in jobs) will lead to more happiness at work (and then, more productivity and ultimately, more profitability).

Q: And finally, what can we do to improve happiness levels?

A: One of the first things I’d do is to introduce “happiness lessons” into schools.
My dream is that one day life skills such as optimistic thinking and effective interpersonal skills will be considered to be just as important as, if not more important than maths, science and history.

I’d also encourage people to consider that seeking help to experience more happiness is not a selfish endeavour (in fact it will not just help you but also, all those with whom you interact) and it’s not in any way a sign of weakness (but rather, no different to seeing a personal trainer to improve your health and fitness).

Along similar lines I’d encourage people to consider that seeking happiness is in all of our interests as happy people are more generous, more altruistic and they do more good things for others. If we all, at home and at work, do more to create happy and positive environments then we’ll all, ultimately benefit. Happiness should, in any context, be considered a front line priority!

After all…life’s too short not to be happy!

Dr. Sharp is one of Australia’s leaders in the exciting new science of positive psychology and happiness. In short, he is one of this country’s leading Executive Coaches, a highly qualified consultant on matters relating to human behaviour and psychology (particularly the application of positive psychology principles within organisations and teams) and a sought after public/corporate speaker. For more information please email info@thehappinessinstitute or visit The Happiness Institute